Terms of Service

1) Who we are

unprint is operated by Unprint Logistics Inc. (“we”, “us”, “our”). Our contact: [email protected].

2) The service

The service lets you upload documents, configure print options, and submit a “job” that may be accepted by an independent print provider and delivered by an independent courier or mail service. We may provide status updates and an audit/event timeline.

3) Accounts

• You must provide accurate account information and keep it up to date.
• You’re responsible for activity under your account and for keeping access secure.
• We may suspend or terminate accounts for violations of these Terms or for security reasons.

4) Orders, pricing, and payment

• Prices and fees are shown before you confirm a job.
• Payments (including subscriptions, if offered) may be processed by a third-party payment provider.
• Taxes may apply depending on your location and the nature of the service.

5) Delivery and fulfillment

• Delivery estimates are estimates. Delays can occur due to provider capacity, courier availability, traffic, and other factors.
• Providers and couriers are independent; we may facilitate communication and tracking.
• You must provide a correct delivery address and be available for delivery where required.

6) Cancellations and refunds

Some jobs can be cancelled or edited only before certain fulfillment stages. Refund eligibility depends on the state of the job, whether printing has begun, and whether delivery has been initiated. If a job is defective or not delivered, contact us at [email protected].

7) Acceptable use and prohibited content

You may not use the service to upload, print, or deliver content that is illegal, infringing, abusive, or otherwise unlawful. You must have the rights and permissions needed to submit the documents you upload, including personal data and confidential materials.

8) Your content

You retain ownership of your documents. You grant us and our providers/couriers a limited license to process your content solely to provide the service (printing, delivery, support, fraud prevention, and compliance).

9) Disclaimers

The service is provided “as is” and “as available.” We do not guarantee uninterrupted availability or that every job will be accepted by a provider. Where required by law, certain warranties cannot be excluded.

10) Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Our total liability for claims related to a job is limited to the amount you paid for that job, unless applicable law requires otherwise.

11) Governing law

These Terms are governed by the laws of Ireland, and the courts of Dublin will have jurisdiction, except where mandatory consumer protection laws in your country of residence apply.

12) Changes

We may update these Terms from time to time. If changes are material, we’ll take reasonable steps to notify you (for example, by posting an updated date, or via email for account holders).